FAQ New Clients 

Using the Client Portal 

https://help.timetopet.com/category/51-using-the-client-portal

Using the Client App

https://help.timetopet.com/collection/149-client-application

Invoice Help

https://help.timetopet.com/article/44-invoices

Invoicing through the app.

You can use a debit or credit card or connect your bank account (like a check). We still accept cash (with invoice number and pet name noted).

If you would like to pay by credit card, please go to the Invoices section of your Client Portal or your Client App to enter your credit card number as your payment method.

If you would prefer to pay through ACH/bank account (digital check), please connect to your bank account when making a payment on your next open invoice through the Client Portal. Once you have paid your invoice and saved your bank info in the Portal, you can then use your bank account as a payment method on the Time to Pet Mobile Client App.

For more information on payments, please review the Time To Pet help article on processing payments via the Client App or the Client Portal.

Using the Client Portal (as opposed to app)

https://help.timetopet.com/category/51-using-the-client-portal

Most Popular articles:

Using the Client App (as opposed to portal)

https://help.timetopet.com/collection/149-client-application

Most Popular articles: